Pamela Tyler CPS is a Virtual Personal Assistant (VPA) who provides professional
administrative services to small businesses and entrepreneurs.
Prior to opening her VPA business, Pam worked over 20 years as an administrative
professional with CPAs, tax advisors and consultants at Dixon Hughes, PLLC – Memphis
(formerly George B Jones & Co.). As director of administrative services, she spent
most of her day focusing on implementation of quality client services for the audit
and tax department. Her responsibilities included administrative staff supervision
and training, financial statement and income tax return processing, due date monitoring,
CPA state licensing, staff CPE monitoring, client contact data management and meeting/conference
Over the years, project coordinator became her middle name as she managed on-going
projects such as client record retention, office construction and new office setup,
office processes and procedure documentation, electronic data storage, software
testing, training and support.
She earned her Certified Professional Secretary® (CPS®) rating in 1999 and recertified
in 2005. CPS certification is a standard of excellence in the Profession of Administration
recognized by the International Association of Administrative Professionals (IAAP®).
Pam also holds an Associate of Arts degree in business administration and IC3 certification.